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Unformatted text preview: Comm107 Midterm Study Guide Chapter 1 - The Human Communication Practice Communication: a conscious or unconscious, intentional or unintentional process in which feelings and ideas are expressed as verbal/nonverbal messages that are sent and received and comprehended. COMMUNICATION IS EVERYTHING-it is accidental, expressive (emotion based), and rhetorical (intentional, goal based) 3 levels of communication: 1.Intrapersonal - communicating with ourselves (thinking) 2.Interpersonal - at least two people communicating 3.Public - a speaker sending a message to an audience Communication is ..-Dynamic : always changing-Continuous : always communicating-Irreversible : cannot take it back-Interactive: with others-Contextual : looked at in context it was in at that time Components of Communication Selective Communication - from the wide variety available to us we choose the symbol we believe best represents the idea or concept we wish to express-allows us to combine sounds into complicated structures to describe events and objects Source - where info is coming from, initiates message Channel - way it is communicated Receiver - person who gets message from source Feedback - response from receiver Noise - distractions, interruptions (there are different types) System - model we follow, script Communicator Perceptions-different people have different ways of thinking and viewing the world-this affects your interpretation of communication-factors include culture, communication skills, experiences, physical/emotional state, attitudes, memory, and expectations-encode and decode messages through perceptual filter Primary Signal System - the senses: seeing, hearing, tasting, smelling, and touching Types of Noise: 1.Environmental Noise - outside interference that prevents receiver from getting message. ex - running water muffling voice 2.Physiological-Impairment Noise - physical problem can block receiving and sending messages. ex - being deaf or blind 3.Semantic Noise - meaning of words causing problems, may result when people use language common to only a specific group or country. ex - pop in the Midwest is what we call soda here 4.Syntactical Noise - inappropriate grammatical usage can interfere with clear communication. 5.Organizational Noise - source fails to realize that certain ideas are best grasped in a structured order, presenting ideas in a random fashion. 6.Cultural Noise - results from preconceived, unyielding attitudes derived from a group or society about how members of that culture should act or in what they should or should not believe, belief that actions by one owns group are ALWAYS right. ex - when two members of different religions meet 7.Psychological Noise - stress, frustration, or irritation causes us to send/receive messages ineffectively....
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This note was uploaded on 11/29/2010 for the course COMM 107 taught by Professor Gardner during the Fall '08 term at Maryland.
- Fall '08