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Journa II Universal computer company

Journa II Universal computer company - U niversal computer...

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Universal computer Company Journal Universal Computer Company, I was the plant manager of Crawley who was responsible of defectives modules shipped to Philips. I was hoping to manipulate Philips plant manager into avoiding the issue of responsible all together and start working as one team to resolve the issue in hands, plus I wanted to save as much money as possible. I was not sure about my opponents’ collaboration. My best skill was to manipulate heather as Philips plant manager to work with me as one team. Heather was my opponents, to my surprise she was very collaborating, It took half as much as I was expecting to manipulate her as I expected to do. My BATNA is to pay for the defective modules not to lose their trust. The minimum I would have accepted is to only pay for the defective modules that did not meet the 95pct quality level. I didn`t reach that level in negotiation with my opponent, most of my manipulation was done in the beginning of the meeting, the rest was matching up numbers. I never intended to give a button
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