Unformatted text preview: tool on how to be persuasive, and to create a negative message that is not to negative. I have been able to polish up my resume, as well as learn to write an effective cover letter to go along with my resume. Finally I have learned how to make a business presentation that is not only effective, but it has information that is appropriate for my audience that will keep their attention, and not overwhelm them....
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- Fall '09