Ch1 Outline

Ch1 Outline - HardRockCafCase:

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Hard Rock Café Case:  Production process from receiving to delivery are designed to yield a quality meal;  recruitment  is a key process as well as evaluating the process very frequently and making  constant changes. Operations Management : activities that relate to the creation of goods and services through  the transformation of inputs to outputs.  -Production: The creation of goods and services To create goods and services all firms perform 3 fucnctions 1. Marketing, which generates the demand, or at least takes the order for a  product or service. 2. Production/operations- creating the product 3. Finance/accounting- tracks how well the organization is doing, pays the bills  and collects the money.  Management Process:  The application of planning, organizing, staffing, leading and controlling  to the achievement of objectives.  -Eli Whitney- interchangeable parts with muskets
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This note was uploaded on 11/28/2010 for the course MGT 201 taught by Professor Asd during the Spring '07 term at Bryant.

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Ch1 Outline - HardRockCafCase:

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