Case Study #1

Case Study #1 - Case Study Assignment Challenger Launch...

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Case Study Assignment – Challenger Launch Decision Lozen, Jeannette December 1, 2010 2. Put yourself in Roger Boisjoly’s shoes. The teleconference is scheduled for tonight. What approach will you take with the group to get support for your perspective? What will you actually say during the meeting? Before the teleconference, all evidence from research shows that Boisjoly took all possible actions within Morton Thiokol to prevent the January 28, 1986 launch of the Challenger Space Shuttle. He complained in writing to increasingly high levels of management, all the way up to the VP of Engineering. Like several other engineers with Morton Thiokol, which built the shuttle booster rocket blamed for the disaster, Mr. Boisjoly argued fiercely the night before the Jan. 28, 1986, launch that temperatures of 53 degrees Fahrenheit or lower could result in a failure of a rocket joint seal, endangering the shuttle and crew. But after talking with officials of the National Aeronautics and Space Administration, company managers overruled the engineers. The shuttle blew apart 73 seconds after liftoff. (The New York Times) The cause of the 1986 Space Shuttle Challenger accident was not just one thing or just one decision, but a combination of flaws in the decision making process . T he decision making power on whether to launch or not should have been a consensus rather than a caucus - the engineers were ignored where they should have been integrated. It may be tempting to place full responsibility on the Level III mangers at the Marshall Space Center for failing to pass the concerns of the Thiokol engineers on to upper management at NASA. However, this would overlook the structural tension associated with the project that may have discouraged the upward transmission of bad news. As we’ve learned in class, bad news seldom flows upwards in an organization. The organizational structure and hierarchy blocked effective
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 11/28/2010 for the course PSY 535 taught by Professor Bloom during the Fall '10 term at Central Mich..

Page1 / 3

Case Study #1 - Case Study Assignment Challenger Launch...

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online