{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Management Exam 2

Management Exam 2 - Management Exam 2 Human Resources Jack...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Management Exam 2 Human Resources Jack Welch o Manager of the century o CEO of GE-transformed the company by increasing the importance of HR; believes role of chief HR officer is more important than CFO o “getting the right people in the right jobs is a lot more important than developing a strategy” o 3 words for business operations: people, product, and profits o winning companies practice differentiation; distinction between top, middle, and bottom performers o elevate HR to a position of power in order to manage people well o Vitality curve-“20-70-10” system; top 20% of the workforce are the most productive, the vital 70 work adequately, and the other 10% are nonproducers and should be fired o “a company that bets its future on its people must remove the lower 10 and keep removing each year always raising the bar of performance and increasing the quality of leadership” o Two views:candor and differentiation o Stressed the importance of management development and training; importance of being up front and honest regarding employees’ performance General Electric Vitality Curve CEO factory; GE creates a surplus of top management “A” players-top 20% filled with passion and the 4 E’s-energy, energize their teams, edge, execute “B” players-vital 70% who are the heart of the company, may not be visionary or the most driven “C” players-bottom 10% who can’t get the job done; procrastinators GE success factors:talent is a core strategic resource, hr are respected partners, line managers are responsible and accountable for people development, integrated management development system Human Resource Management Process o Attracting Qualified Employees-recruiting>Selection o Developing Qualified Employees-Training>Performance Appraisal o Keeping Qualified Employees-Compensation>Employee Separation o Feedback loop-the number and kind of employees who leave the company affect HR needs and planning Employee Legislation o Federal employment laws o Adverse impact and employment discrimination o Sexual harassment laws Abercrombie& Fitch Lawsuit alleged that A&F violated Title VII of the Civil Rights Act
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Recruiting and hiring practices that discriminated against minorities, women, and adopted a restrictive marketing image “good looking people attract other good looking people” Focused on selling a sexual image and a certain look more apparent in white people Fired Asian-Americans, Latinos, and blacks, or demoted them to non- sales positions Settlement-benchmarks for hiring and promotion of women, latinos, African Americans, and Asian Americans; Vice President of Diversity responsible for reporting the CEO for progress of fair employment practices; hired recruiters; equal employment opportunity and diversity training; hired 25 new recruiters to focus on females/minorities, and training their employees with hiring authority in equal employment opportunity and diversity Recruiting o Job analysis and recruiting o
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}