chapter 11 - groups - performance and decision making

chapter 11 - groups - performance and decision making -...

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11.1 Chapter 11 Working Groups: Performance and Decision-making Thinking like a Social Psychologist (What causes poor group decisions?). .................................. 6 Social Facilitation and Social Inhibition. ................................................................................ 7 WHAT IS A SOCIAL GROUP?. ................................................................................................. 12 Similarity. .............................................................................................................................. 12 Communication, Interdependence and Group Structure. ...................................................... 13 Social Identity. ....................................................................................................................... 14 The Stages of Group Development. ....................................................................................... 14 GROUP PROCESS: THE PLUSSES AND MINUSES OF WORKING TOGETHER. .............. 18 Person Variables: Group Member Characteristics. .............................................................. 19 The Importance of the Social Situation: Task Characteristics. ............................................ 20 PROCESS LOSSES: COGNITIVE AND AFFECTIVE FACTORS THAT HURT GROUP PERFORMANCE. ............................................................................................................ 25 Research Focus, Social Loafing. .................................................................................................. 26 Process Losses Due to Group Conformity Pressures: Groupthink. ...................................... 29 Cognitive Process Losses: Lack of Information Sharing. .................................................... 31 Research Focus, Poor Information Sharing in Groups. ............................................................... 32 Brainstorming: Is It Effective?. ............................................................................................ 34 Group Polarization. ................................................................................................................ 36 Social Psychology in the Public Interest: Jury Decision- making. .............................................. 40 IMPROVING GROUP PERFORMANCE. .................................................................................. 44 Motivating Groups to Perform Better by Appealing to Self- Interest. ................................... 44
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Cognitive Approaches: Improving Communication and Information Sharing. ................... 46 Setting Appropriate Goals. .................................................................................................... 47 Group Member Diversity. ...................................................................................................... 48 THINKING LIKE A SOCIAL PSYCHOLOGIST ABOUT INTERGROUP RELATIONS. ..... 50 CHAPTER SUMMARY. .............................................................................................................. 51
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This note was uploaded on 12/01/2010 for the course PSYC 341 taught by Professor Cap during the Spring '08 term at Maryland.

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chapter 11 - groups - performance and decision making -...

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