Presentation3 - productivity TrungVo BA200 10am...

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Solutions to improve customer  Solutions to improve customer  satisfaction and employee  satisfaction and employee  productivity  productivity  Trung Vo BA 200  10 am March 29, 2010
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Problems: Problems:   1.  Lack of employee on Sunday 2.  Revenue decreased 3.  Customers cannot wait and leave
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Solutions: Solutions: 1. All managers should be trained in order to obtain  better management skills. 2. Using their management skills, new employees 
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Unformatted text preview: are hired after a one-on-one interview with one of the manager. 3. New employees must be trained properly due to their job positions. 4. A specific amount of trial time is necessary for new employees before they can become permanent employees. 5. Hard-working employees should be rewarded according to their hard work....
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  • Spring '09
  • AntonyCorte
  • Revenue, new employees, Trung Vo BA

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