OLS 274 Quiz 4 - Supervision Today Chapter 04(6th Ed Points...

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Supervision Today Chapter 04 (6th Ed.) Points Possible 10 Points Earned 10 Points Missed 0 Points Ungraded 0 Score 100.0% Response: _ 1. ______________ is arranging and grouping jobs, allocating resources, and assigning work in a department so that activities can be accomplished as planned. A. Oragnizing B. Planning C. Work specialization D. Establishing Response: A Answer: A Points: 1 / 1 2. (T/F) In a famous Yale experiment about obeying authority, subjects were told to shock the learner when a mistake was made and they were aware that subsequent mistakes would result in an increase in shock intensity. Response: TRUE Answer: TRUE Points: 1 / 1 3. ____________________ is the grouping of departments based on work functions, product or service, target customer or client geographic territory, or the process used to turn inputs into outputs. A. Functional Departmentalization B. Departmentalization C. Product departmentalization D. Customer Departmentalization Response: B Answer: B Points: 1 / 1 4. (T/F) If you dump tasks on an employee without
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  • Spring '10
  • FredHuffman
  • Departmentalization, A. Line authority, functional authority response, line authority b., d. functional authority

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