Chi_rdp3_0425 - TROY UNIVERSITY eCAMPUS Assignment of...

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TROY UNIVERSITY eCAMPUS Assignment of Course: MBA 6610 Business Research Design Submitted to: Dr. Stephen Carlson Submitted by: Jian Chi 605 Botts Ave. Apt. 113, Troy, AL 36081 (334) 492 - 0460 Date of Submission: April 25, 2010 Title of Assignment: Chapter 3 – Research Methodology With Literature Review and proposal CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course. Student’s Signature: _____________JIAN CHI__________________________ ****************************************************************** Instructor’s Grade on Assignment: ________________ Instructor’s Comment:
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Jian Chi RESEARCH DESIGN PROJECT Internal communication improve in corporation March 2010 MBA 6610 Business Research Design Troy University - eCampus Dr. Stephen Carlson 3
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Jian Chi Abstract 4
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Jian Chi TABLE OF CONTENTS CHAPTER I - INTRODUCTION 5
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Jian Chi OVERVIEW OF TOPIC Internal communication is the core element in company operation, good communication will make a much wealth to company, because accurate and fast information deliver will boost you faster response than other company, now days, many company through strong information system access to link communication in company internal, but equipment upgrade in company only can help people communicate fast, in other means it’s just a code transmit. Traditionally say, we need to improve communicate in motivation. I will research about supervisors and employees communication in company internal. THE IMPORTANCE OF THE TOPIC As Robert Kent, former dean of Harvard Business School has said, “In business, communication is everything.” Good communications are basic to successful management. (Marty Blalock, 2006). A supervisor conveys information and instruction through communication, either written or verbal. (McGinn Kate, 2009). Good communication between supervisors and employees not only bring wealth, through communicate, culture and motility will be deliver to employee, employee need to be communicate, it’s will improve productivity and strengthen service to customer. Supervisors have responsibility to monitoring and controlling employee behavior. STATEMENT OF THE PROBLEM Without communication, nothing will be accomplished. For example, instructions could not be given; equipments and supplies could not be ordered; progress could not be 6
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Jian Chi measured; and services could not be delivered to consumers. (Mark Wood, 1996). In fact, in surveys of highly successful managers across the nation, the ability to communicate effectively was identified as the most important skill a manager needs for success. (Ramsey, Robert D., 2006) When a lack of communication exists in the organizational setting it will cause significant problems between supervisors and employees. (Leigh Goessl, 2002) Because of the absence of communication, conflict often arises and problems will remain unresolved. For example, it will commonly increase resentments
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This note was uploaded on 12/02/2010 for the course BUSINESS 6610 taught by Professor Carlson during the Fall '10 term at Troy.

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Chi_rdp3_0425 - TROY UNIVERSITY eCAMPUS Assignment of...

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