Midterm 2 notes - Chapter 7 Interpersonal Communication The...

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Chapter 7 – Interpersonal Communication The Process of Interpersonal Communication - Intra personal communication: talk to yourself - Inter personal communication: interactional process in which one person sends a message to another 1. 2 people must be involved 2. It is a process : involves a series of actions 3. Interactional : both participants send and receive information - Components of the Communication Process 1. The sender : the person who initiates the message 2. The receiver: person to whom the message is targeted 3. The message: the information or meaning that is transmitted from the sender to the receiver Speakers encode or transform their ideas and feelings into symbols and organize them into a message Receivers decode or translate a speaker’s message into their own ideas and feelings 4. The channel through which the message is sent: the sensory channel through which the message reaches the receiver; i.e sound, facial expressions, gestures, eye contact, touch 5. Noise or interference: any stimulus that interferes with accurately expressing or understanding a message Can lead to miscommunication Can have semantic origins: profanity, ethnic slurs, sexist language – can cause the listener to disregard the larger message Environmental factors: street traffic, loud music Physical factors: poor hearing, poor vision Psychological factors: defensiveness, anxiety 6. The context in which the message is communicated: the environment in which communication takes place Physical environment, relationship b/w participants, current mood, cultural backgrounds - Technology and Interpersonal Communication o Electronically mediated communication : interpersonal communication that takes place via technology o Face-to-face communication: relies on spoken word o Netlingo – new type of slang developed to facilitate quick and easy communication through text messages, emails, and chat rooms Dimension Face-to-Face Internet Physical distance People need to be in the same place at the same time People can meet and develop a relationship with someone thousands of miles away Anonymity One cant be anonymous in real-life interactions People take greater risks in disclosing personal information than they otherwise do. Thus, feelings of intimacy can develop more quickly Richness of communication People have access to nonverbal cues In cyberspace, these cues are absent, making social and status cues (gender, age, social class, race, ethnicity) less discernible Visual cues Physical appearance and visual cues play a big role in attraction These cues are absent but ppl can exchange photos Time Two people have to connect at the same time No need for an immediate response (time is relatively unimportant) Can take as long as you like to craft a response to explain yourself more clearly
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- Communication and Adjustment o Good communication can enhance satisfaction in relationships o Poor communication ranks high as a cause of breakups among both straight and gay couples Nonverbal Communication -
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