Internet Notes-Ch.5

Internet Notes-Ch.5 - Internet Notes Chapter 5...

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Internet Notes Chapter 5 Chapter Summary Questions and Exercises prepared by Alan Saks. I. Why Study Motivation? Motivation is one of the most traditional topics in organizational behaviour and it has become more important in contemporary  organizations as a result of the need for increased productivity to be globally competitive and the rapid changes that  organizations are undergoing.  II. What is Motivation? When we speak about motivation we usually mean that a person "works hard," "keeps at" his or her work, and directs his or  her behaviour toward appropriate outcomes.  A. Basic Characteristics of Motivation  Motivation  is the extent to which persistent effort is directed toward a goal.  The four basic characteristics of motivation are effort, persistence, direction, and goals.  Effort. This refers to the strength of a person's work-related behaviour.  Persistence. This refers to the persistence that individuals exhibit in applying effort to their work tasks.  Direction. This refers to the quality of a person's work related behaviour.  Goals. This refers to the ends towards which employees direct their effort.  B. Extrinsic and Intrinsic Motivation  Experts in organizational behaviour distinguish between intrinsic and extrinsic motivation.  Intrinsic motivation  stems from  the direct relationship between the worker and the task and it is usually self-applied.  Extrinsic motivation  stems from the  work environment external to the task and it is usually applied by someone other than the person being motivated. The  extrinsic/intrinsic motivation relationship suggests that if intrinsic outcomes and extrinsic outcomes are both highly attractive,  they should contribute to motivation in an additive fashion. In general, research has shown that both extrinsic and intrinsic  rewards are necessary to enhance motivation in actual work settings.  C. Motivation and Performance  Performance  can be defined as the extent to which an organizational member contributes to achieving the objectives of the  organization. Although there is a positive relationship between motivation and performance, the relationship is not one-to-one  because other factors such as personality, general cognitive ability, emotional intelligence, task understanding, and chance  can intervene.  General Cognitive Ability.  General cognitive ability  refers to a person’s basic information processing capacities and  cognitive resources. General cognitive ability predicts learning and training success as well as job performance in all kinds of  jobs and occupations. It is an even better predictor of performance for more complex and higher-level jobs that require the  use of more cognitive skills. 
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Emotional Intelligence. 
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  • Winter '09
  • Jaeger
  • expectancy theory, Motivation Need theories, Work Motivation Need, Motivation  Motivation

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