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BMGT353 Chapter 10

BMGT353 Chapter 10 - BMGT353 Chapter 10 Information Systems...

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BMGT353 Chapter 10 Information Systems and Supply Chain Management Distribution center: a warehouse that receives merchandise from multiple vendors and distributes it to multiple stores Supply chain management: a set of approaches and techniques firms employ to efficiently and effectively integrate their suppliers, manufacturers, warehouses, stores, and transportation intermediaries to efficiently have the right quantities, at the right locations, at the right time Creating Strategic Advantage: Improves Product availability Higher Return On Investment Strategic advantage over competitors’ systems Efficient supply chain management provides two benefits to customers: Reduced stockouts Tailored assortments These benefits translate into greater sales, lower costs, higher inventory turnover, and lower markdowns for retailers Universal Product Code (UPC): the black and white bar code found on most merchandise that is used to collect sales information at point of sale using computer terminals to read the code. This information is transmitted computer to computer to buyers, distribution centers, and then to vendors, who in turn quickly ship replenishment merchandise Advanced shipping notice: a document that tells the distribution center what specifically is being shipped and when it will be delivered. The distribution center than makes appointments for trucks to make the delivery at a specific time, date, and loading dock Data Warehouse: a huge database where purchase data is collected at point of sale. Data can be accessed according to merchandise aggregation (category, vendor, SKU, or all). Data can be accessed by level of company (store, division, total company). Data can be accessed by point in time (day, season, or year) Electronic Data Interchange: the computer-to-computer exchange of business documents in a structured format, which means that the data transmissions use a standard format to communicate the data Standards- 2 data transmission standards are used: o The Uniform Communication Standard o The Voluntary Interindustry Commerce Solutions Transmission systems o Intranet: a local area network that employs internet technology in an organization to facilitate communication and access to information internally (used in larger firms to communicate among employees within a company) o Extranet: a collaborative network that uses internet technology to link businesses with their suppliers, customers, or other businesses. Typically private and secure and can be accessed only by
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