Checkpoint 6 MGT 210 - Supervisors should avoid making promises they can’t keep and solve the problems they can keep to keep a good reputation

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Outline: I. Talk to employees A. Stay friendly. B. Keep communication open. C. Don’t make promises you can’t keep. II. Go out and find out problems A. Wages. B. Air conditioning. C. Music. III. Bring issues to management A. State problems. B. See what management will cover. It is important to find out issues before they become a problem. You have to keep communication open with employees. Employees should be aware of what is expected of them by the company. Ways to keep communication open is to listen to employees maybe have bi-weekly meetings to discuss what is going on in the company. It is the supervisor’s responsibility to make the employee feel safe enough in their jobs to be able to speak to the supervisor before he/she speaks to the union.
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Unformatted text preview: Supervisors should avoid making promises they can’t keep and solve the problems they can keep to keep a good reputation with the employees. If an issue cannot be solved I would go around the company with a mediator, outline grievances from the employees face to face to try to get a hold of the problems. Once the employees and I understand the issues I can talk with a mediator and listen to suggestions and make bargains. Then the employees and I will try to agree on something, a contract will be written and taken to management to be agreed upon. This contract will be followed thereafter to prevent strikes....
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This note was uploaded on 11/30/2010 for the course BUS 210 XACC 280 taught by Professor Veilleux during the Spring '10 term at University of Phoenix.

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