TI PHILL RUFFIN - To Honorable Mr Phil Ruffin 2010 Owner of...

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To: Honorable Mr. Phil Ruffin February 22, 2010 Owner of Ti 3300 Las Vegas Boulevard South Las Vegas, NV 89109 Subject: Ti Buffet Losing Revenue. Dear Sir Ruffin, Every business is required strategic plans, profound thought, and pragmatism. We spend thousands of dollars on advertisement to bring customers in, but those who are already in must be taken care,well and eagerly. No excuse – No exception. Perhaps customer is not always right, but he is still right because he is the only key to any business success, and its the universal truth. This is a modern technological period. Every person is walking with command, and access on, email and SMS text messaging systems. The world has become a global village. Through this globalized phenomenal communication every person is very well linked with friends,family members,and business colleges. That is why, today we must understand the importance and the value of good word of mouth, and the bad word of mouth. In my opinion, this is the only best and worst advertisement in the world. Good word of mouth leads to our pleasure, good profitability, satisfaction, good name, spirit, then integration and the other side gives us , loss of revenue, panicle headaches, and disintegration. Ti buffet is gourmand, but unfortunately perhaps our mainstream food and beverage team is not proactive at all. It seems to me that they are not well aware in this particular profession to run a multi- million dollar F & B operation in my opinion. They are losing a lot of revenue by being ignorant
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This note was uploaded on 11/30/2010 for the course CHEM 121 taught by Professor Heske during the Spring '08 term at University of Nevada, Las Vegas.

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TI PHILL RUFFIN - To Honorable Mr Phil Ruffin 2010 Owner of...

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