Law_Firm_KMS_v1 - Case Study Source from

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Case Study Source from Shearman & Sterling's Knowledge Management investments enables attorneys to obtain easy access to a full range of the law firm's knowledge resources, from anywhere in the world, to provide innovative thinking and efficient service to clients. Challenge: Global law firm Shearman & Sterling has a corner on "thinking big." The firm represented Viacom in its $36 billion acquisition of CBS, the largest broadcast deal in history. It facilitated the $189 billion merger of SmithKline Beecham and Glaxo Wellcome, creating the world's largest pharmaceutical company. These and numerous other major transactions have made Shearman & Sterling, founded in 1873, one of the leading international law firms in the world and the law firm of choice for prominent financial institutions, governments and corporations. The key to the firm's success is the intellectual capital of its more than 1,000 talented attorneys. Recognizing the value of its collective brainpower, Shearman & Sterling began capturing, cataloging and indexing its rapidly accumulating pool of information several years ago. It strives to provide its attorneys—dispersed among all of the world's financial capitals—with fast, easy access to the full knowledge resources of the enterprise. With this access, attorneys can leverage prior decisions and insights, so they don't have to reinvent the wheel for each new case. As a result, they're able to deliver more services to clients, more efficiently. What makes all this possible is Shearman & Sterling's commitment to knowledge management. Over the years, the firm has built a powerful system of collaborative workspaces using Lotus Notes, Lotus Domino, Lotus Sametime and Lotus QuickPlace, enabling its attorneys to share documents and communications related to client cases. Building on this foundation, the firm is currently piloting its Lotus Knowledge Discovery
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This note was uploaded on 12/01/2010 for the course MIS BUSI1003 taught by Professor Adawong during the Spring '10 term at HKU.

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Law_Firm_KMS_v1 - Case Study Source from

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