CHAPTER 12 ans - Chapter 12 Preparing to Write a Business...

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Unformatted text preview: Chapter 12 Preparing to Write a Business Report 1. What is the common purpose of all business reports? a. To make the writer of the report look good b. To comply with government regulations c. To answer questions and solve problems d. To make money for the organization REF: p. 267 2. Which of the following reports is an example of an informational report? a. A report that compares three possible locations for the bank’s newest branch b. A report recommending one of two sites for a new branch office of a bank c. A report that shows how a stock brokerage firm has complied with government regula- tions. d. A memo that provides three alternatives to the company’s old bookkeeping system and tries to persuade management to adopt the best one REF: p. 267 3. Which of the following reports is an example of an analytical report? a. A report giving the details about a meeting attended. b. A report recommending one of two sites for a new branch office of a bank. c. A report showing the company’s compliance with a new regulation. d. A memo report describing a new company policy. REF: p. 267 4. Which of the following situations requires the direct pattern of organization for a business report? a. When readers must be persuaded b. When readers are unfamiliar with the problem c. When readers may be disappointed or hostile toward the report’s findings d. When readers are familiar with the topic REF: p. 267 5. An indirectly organized analytical report might follow which outline? a. Introduction/Background, Facts/Findings, Summary b. Introduction/Problem, Facts/Findings, Discussion/Analysis, Conclusions/Recommenda- c. Introduction/Problem, Conclusions/Recommendations, Facts/Findings, Discussion/Ana- lysis d. Introduction/Problem, Conclusions/Recommendations, Discussion/Analysis, Facts/Find- ings REF: p. 268 6. A directly organized informational report might follow which outline? a. Introduction/Background, Facts/Findings, Summary b. Introduction/Problem, Facts/Findings, Discussion/Analysis, Conclusions/Recommenda- tions c. Introduction/Problem, Conclusions/Recommendations, Facts/Findings, Discussion/Ana- lysis d. Introduction/Problem, Conclusions/Recommendations, Discussion REF: p. 268 7. Which of the following describes memo reports rather than letter reports? a. They begin with the headings To, From, Date, and Subject. b. They show careful organization. c. They include headings. d. They are usually longer. REF: p. 271 8. Short (ten or fewer pages) informal reports that stay within an organization are usually presented in a. letter format. b. memo format. c. manuscript format. d. letterbox format. REF: p. 271 9. Long formal reports are usually printed on plain paper in a. letter format. b. memo format....
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CHAPTER 12 ans - Chapter 12 Preparing to Write a Business...

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