chap1 - M SCI 211 Organizational Behaviour Chapter 1 What...

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MSCI 211 – Organizational Behaviour Chapter 1 – What is Organizational Behaviour? Defining Organizational Behaviour - Organizational Behaviour : is a field of study that investigates how individuals, groups, and structure affect and are affected by behaviour with in organizations; the aim is to apply such knowledge toward improving organizational effectiveness. - Behaviour: what people do in the organization, how they perform, and what their attitudes are OB is for everyone - OB is not just for manager, many employees have informal leadership roles - Example: employees in some retail stores can make decisions about when to accept returned items on their own without involving the manager. - OB applies equally well to all situations in which you interact with others - OB is relevant anywhere that people come together and share experiences, work on goals, or meet to solve problems. What do we mean by Organization? - Organization: A consciously coordinated social unit, made up of a group of people, that functions on a relatively continuous basis to achieve common goals OB: Making Sense of Behaviour in Organizations The Building Blocks of OB - Psychology, sociology, social psychology, anthropology and political science The Rigour of OB - OB Looks at Consistencies Behaviour is generally predictable, and the systematic study of behaviour is a means
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