EXAM REVIEW - EXAM REVIEW SHORT ANSWERS REDUCE UNCERTAINTY...

Info icon This preview shows pages 1–2. Sign up to view the full content.

EXAM REVIEW SHORT ANSWERS: REDUCE UNCERTAINTY ABOUT THREE KEY QUESTION 1. What’s going on? - The purpose of the talk, are we going to get through this conversation smoothly, without embarrassment, loss of face, or major disagreement 2. Who am I to you and who are you to me in this situation? - You are particularly conscious of this when you first meet someone. It still occurs in the background processing of your mind, even when you are not conscious of it, in every conversation. This relationship gets negotiated through the course of the conversation as things happen. 3. What is going to happen next? - Are we going to do something together (instrumental) , or connect in the moment (relational)? Finding out what we are going to do next shapes our communication in that moment. INTERPERSONAL COMMUNICATION MODEL - The self feedback loop: (6 people in a two-person conversation) - Look at the model of encoding, decoding, competence, noise, feedback… - Know the definitions Defining IP communication: - IP communication is a process - Whereby 2 or more people within a particular context - Who are aware of each other - Act together to create, sustain and manage meanings - Through the sending and receiving messages - Using both socially shared verbal symbols and biologically shared non-verbal symptoms and symbols MORE EFFECTIVE EXPRESSION OF EMTION - Accurately describe them - Identify reasons for your feelings -
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Image of page 2
This is the end of the preview. Sign up to access the rest of the document.
  • Fall '10
  • DaltonKehoe
  • Trigraph, IP Communication, tio n aliz, rib u tio, yo ur im

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern