Chapter #7 Summary and notes

Chapter #7 Summary and notes - Outline 1 Lesson 7 Business...

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Outline
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1 Lesson 7: Business Skills for Technical Profession als 2 Objectives Un der sta nd ho w to ac qui re an d use bu sin ess ski lls in the wo rkp lac e Un der sta nd ho w to use bu sin ess
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ski lls to ide nti fy an d jus tif y im pro ve me nt op por tun itie s De vel op pre sen tati on ski lls yo u ca n use to co m mu nic ate Le arn
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ad va nc ed bu sin ess ski lls suc h as ma na gin g pro jec ts, co nd uct ing a cos t be nef it an aly sis, an d cal cul ati ng ret urn on inv est me
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nt (R OI ) 3 Business Skills for Technical Profession als Te ch nic al pro fes sio nal s mu st ac qui re bu sin ess ski ll suc h as: o Th o Th 4 Acquiring and Using
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Business Skills in the Workplac e Bu sin ess ski lls are use ful an d inc rea sin gly req uir ed: Th e bu sin ess wo rld is ext re me ly co mp etit ive Tr en ds suc
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h as aut om ati on an d out so urc ing me an tha t co mp ani es ha ve fe we r job po siti on s Pe opl e wh o ha ve a mi x of ski lls
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inc lud ing bu sin ess , tec hni cal , sof t, an d sel f- ma na ge me nt ski lls cre ate the gre ate st op por tun itie s for the ms elv es 5 Acquiring and Using Business
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Skills in the Workplac e (continued ) So me bu sin ess ski lls are par tic ula rly rel ev ant to tec hni cal pro fes sio nal s an d tra nsf era ble to oth er pro fes sio ns
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So me ski lls are ac qui red by ob ser vin g an d inq uir ing ab out the act ivit ies tha t oc cur wh ere yo u wo rk Bu sin ess ski lls wil l gro w wit
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h ed uc ati on an d ex per ien ce 6 Acquiring and Using Business Skills in the Workplac e (continued ) 7 Acquiring and Using Business Skills in the Workplac e (continued ) Cu sto me r ser vic e o Ski Pr oc
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ess ma na ge me nt o Th Lis ten ing an d co m mu nic ati on o Tw 8 Acquiring and Using Business Skills in the Workplac e (continued ) Wr itin g o An
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Pr obl em - sol vin g o Im Fin an cia l ma na ge me nt o Th 9 Acquiring and Using Business Skills in the Workplac e (continued ) Ma kin g pre sen tati on s o
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Pre Pr oje ct ma na ge me nt o An Co nfl ict ma na ge me nt o Im o An 1 0 Acquiring and Using Business Skills in the Workplac e (continued ) Ba sic
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bu sin ess ski lls ca n be lea rne d on- the - job , thr ou gh sel f- stu dy, or in the cla ssr oo m o Lis Th ese an d oth er ski lls are rel
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ati vel y uni ver sal an d ca n be use d reg ard les s of a per so n’s ch ose n pro fes sio n o Cu Ski lls suc h as fin an cia l ma na
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ge me nt an d hu ma n res our ces ma na ge me nt are als o im por tan t an d be co me ev en mo re im por tan t as pe opl e ad va nc e
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in the ir car eer s 1 1 Acquiring and Using Business Skills in the Workplac e (continued ) An un der sta ndi ng of eth ics is an oth er inc rea sin gly im por tan t bu sin ess ski ll Et
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hic s - Th e rul es an d sta nd ard s tha t go ver n the co nd uct of a per so n or gro up of pe opl e Et hic al be ha vio r is be ha vio r
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tha t co nfo rm s to ge ner all y acc ept ed or sta ted pri nci ple s of rig ht an d wr on g Th e pol ici es of a de par tm ent or co mp an
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