exam 1 study guide for ISM 3011 - ISM 3011 Fall 2010 Exam 1...

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ISM 3011 Fall 2010 Exam 1 study guide B10. ERP Benefits and costs Core components and their basic functions Incorporate what are known as “best practices”. Standardizes processes and data Information systems silos – why sub-optimal? MyUCF is an example of a portal into an enterprise system. Chapter 5. IT Architectures Systems software: controls how the various technology tools work together along with the application software Applications software: Used for specific information processing needs, including payroll, customer relationship management, project management, training and many others Operating systems (and utility software) vs. applications software Hardware: Consists of the physical devices associated with a computer system Interoperability: can work cooperatively, regardless of manufacturer of each component. Characteristics of a solid IT architecture: 1. Flexibility 2. Scalability 3. Reliability 4. Availability 5. Performance 1
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Web service: Web-based procedural resources that permit
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  • Spring '10
  • Goldwater,Canada,Judd,Byrd,Theniel
  • Project Management, Project Management Institute, software Applications software, data Information systems

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