Exam 2_Ch 10 - Ch 10 Database as the heart of the system :...

Info iconThis preview shows pages 1–5. Sign up to view the full content.

View Full Document Right Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: Ch 10 Database as the heart of the system : A central database is the heart of an ERP system Database: collects information from and feeds information into all the ERP systems individual application components called modules Modules: include diverse business function like accounting, manufacturing, marketing, and human resources. Core components 1. Accounting and Finance Manage accounting data and financial processes within the enterprise with functions such as general ledger, accounts payable, accounts receivable, budgeting, and asset management Credit management feature is most useful feature 2. Production and materials management Handles the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting, and quality control. 3 . Human Resources Tracks employee information including payroll, benefits, compensation, and performance assessments, and assure compliance with the legal requirements of multiple jurisdictions and tax authorities. Extended components 1. Business Intelligence Describes information that people use to support their decisions making efforts. This component of an ERP system collects information used throughout the organization, organizes it, and apply analytical tools to assist managers with decisions Data warehouses are one of the most popular extensions to ERP systems 2. Customer relationship management Involves managing all aspects of a customers relationship with an organization to increase customer loyalty and retention and an organizations profitability 3. Supply Chain management Involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability 4. E-Business Conducting business on the internet, not only buying and selling but also serving customers and collaborating with business partners. 2 primary components of E-Business are: 1. E-logistics: manages the transportation and storage of goods 2. E-procurement: business-to-business purchase and sale of supplies and services over the internet. CRM (Customer Relationship Management) Involves managing all aspects of a customers relationship with an organization to increase customer loyalty and retention and an organizations profitability SCM (Supply Chain Management) Involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability SCM components help an organization plan, schedule, control, and...
View Full Document

This note was uploaded on 12/07/2010 for the course ACG 3361, 4401 taught by Professor Goldwater,canada,judd,byrd,theniel during the Spring '10 term at University of Central Florida.

Page1 / 16

Exam 2_Ch 10 - Ch 10 Database as the heart of the system :...

This preview shows document pages 1 - 5. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online