CaseStudy_Final_Document - Executive Summary 1. Alters...

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Unformatted text preview: Executive Summary 1. Alters Framework 2. Rich Picture Competitors Staff Suppliers Customers Public Owner S u p p l y R e p o r t C o m p l a i n t I n s t r u c t , P a y s S e rv e Cheep Price? Best Service? Comfortable? Costly!! Unclean!! Salary? Less Customers? Work Ethics? Payments? Punctual? Complements? Customers? Cheap Price? Profit? Popularity? Satisfaction of Customers? Thieves Trading Hours? How? L o o t s 3. Competitive Advantage 3.1 Making Business Decisions I Porter`s Five Forces model Potential Entrants HIGH Substitute Products LOW Supplier power HIGH Buyer Power HIGH Rivalry among the Coffee Shops LOW Many Coffee shops available Variety of options to choose from based on distance, cost and comfort Many Suppliers available Not many substitutes for Coffee Very High number of new Entrants possible We can see many coffee shop next to next 3.1.1 Entry Barriers Good service Traditional art of Coffee making Hygienic environment Lowest Price 3.1.2 Switching Costs Advertise Bulk offers Discount rates Privilege membership cards Free delivery within 2 Km 3.1.3 Substitute Products There is no exact substitute for coffees, but soft drinks may reduce the amount of...
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This note was uploaded on 12/07/2010 for the course ACG 3361, 4401 taught by Professor Goldwater,canada,judd,byrd,theniel during the Spring '10 term at University of Central Florida.

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CaseStudy_Final_Document - Executive Summary 1. Alters...

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