ch03-scott-2003-OT - Organizations as Natural Systems I...

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1 Organizations as Natural Systems I. Goal Complexity Rational Theory simplifies the notion of goals Discrepancy between the stated (official) goals and the real (operative) goals All organizations must pursue maintenance goals in addition to their output goals. (e.g. Organizations modify their goals to survive .)
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2 Organizations as Natural Systems II. Informal Structure Participants within formal organizations generate structured and orderly informal norms and behavior patterns. status, power, communication networks, working arrangements, etc. This logic of sentiment often overrides the logic of cost and efficiency. Dysfunctional consequences vs. positive functions of informal structure
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Organizations as Natural Systems II. Selected Schools (1) Mayo and the Human Relations School Hawthorne effect Individual workers behave as as members of social groups showing commitments and loyalties stronger than individual self-interests. Informal group norms often restrict productivity and
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ch03-scott-2003-OT - Organizations as Natural Systems I...

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