Chapter_7_PowerPoint_Saltarelli

Chapter_7_PowerPoint_Saltarelli - 2/15/10 Activity In...

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2/15/10 1 INTERPERSONAL COMMUNICATION Chapter 7 Week 6 of 15 Andy Saltarelli, CEP 260 Instructor Table of Contents Activity In partners, discuss what you plan to do this weekend BUT: 1. You can not use words or draw pictures. 2. The listener cannot make any facial expressions or talk back 3. The talker cannot make any vocal intonations or hand gestures 4. The listener cannot make eye contact Table of Contents Activity How did you feel during the different roles of this activity? What are the benefits of being able to communicate effectively? Which of the different roles was the hardest? Examples? Table of Contents Communication and Adjustment What does communication have to do with adjustment? Many of life’s gratifications (and frustrations and heartaches too) hinge on one’s ability to communicate effectively with others Good communication can enhance satisfaction in relationships Poor communication ranks high as a cause of break-ups and trouble in relationships. Table of Contents The Process of Interpersonal Communication Interpersonal Communication: An interactional process in which one person sends a message to another Table of Contents The Process of Interpersonal Communication Components of the Communication Process: Sender: person who initiates the message Receiver: person to whom the message is targeted Message: Information or meaning that is transmitted Encode (speaker) Decode (receiver)
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2/15/10 2 Table of Contents Components of the Communication Process Noise: Any stimulus that interferes with accurately expressing or understanding a message Can be environmental, physical, semantic, psychological Context: environment in which communication takes place Includes physical, relationship, history, mood, and cultural backgrounds Table of Contents Nonverbal Communication What’s going on in this picture? Table of Contents Nonverbal Communication Nonverbal: facial expressions, gestures, vocal inflections supplement verbal messages General Principles: Multichanneled: Verbal-- speech Nonverbal--gestures, facial expressions etc. Ambiguous- ex: shrug, raised eyebrows Conveys emotions May contradict verbal messages Culture-bound Examples? Table of Contents
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This note was uploaded on 12/13/2010 for the course ISS 215 taught by Professor Lang during the Spring '06 term at Michigan State University.

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Chapter_7_PowerPoint_Saltarelli - 2/15/10 Activity In...

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