Delta Air Lines

Delta Air Lines - Delta Air Lines, Inc. and Northwest...

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Delta Air Lines, Inc. and Northwest Airlines, Inc. merged, creating a premier global airline with service to nearly all of the world’s major travel markets. The new airline, called Delta and headquartered in Atlanta, will begin its first day as a combined company with a commitment to delivering excellent service to customers in 66 countries and more than 375 worldwide cities – more than any other airline; with a dedicated base of approximately 75,000 worldwide employees; and with a best-in-class cost structure and strong liquidity balance that better positions the company to adapt to the weakening global economy. “The airline industry faces a very difficult economic environment around the world and this merger gives Delta increased flexibility to adapt to the economic challenges ahead,” said Delta CEO Richard Anderson. “With much of the work to bring our airlines together well under way, the new Delta will be at the front of the pack in achieving the benefits of consolidation and is well positioned to navigate the tough waters ahead in a difficult economy.” With the completion of the merger, Northwest Airlines is now a wholly owned subsidiary of Delta. Customers should continue to check-in and do business directly with the airline operating their flight just as they did before the merger. Delta will continue operation of the airlines’ separate Web sites, www.delta.com and www.nwa.com, as well as the two airlines’ reservations systems and loyalty programs. The companies will be integrated through a thoughtful process with customer benefits rolled out over the next 12-24 months, including: The addition of Delta’s code to nearly all of the Northwest system by the end of 2008, creating thousands of additional connecting opportunities. Immediate complimentary upgrade reciprocity for elite members of both airlines’ loyalty programs, with airport lounge reciprocity continuing as usual. The launch of a fully consolidated worldwide flight schedule in advance of summer 2009;
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This note was uploaded on 12/12/2010 for the course FIN 4083 taught by Professor Burgess during the Fall '08 term at Tulsa.

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Delta Air Lines - Delta Air Lines, Inc. and Northwest...

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