CMN Notes - Lecture 1 Speaker encodes Receiver decodes...

Receiver decodes Speaker encodes
Lecture 1
• Public speaking situation
o 1. Communicative purpose (intent)
 Inform
 Persuade
 Entertain (convey a feeling, not always a good one)
o 2. Uninterrupted floor time
o 3. 2 + listeners
• Immediacy effect: message delivered in person is most effective
o Makes message seem more important and more real
• Oral composition: putting our ideas into a form that maximizes benefits and
minimizes drawbacks of listening
• Speech delivery
o Extemporaneous delivery: not spontaneous; combination of formal and
informal
o Formal delivery: read from a manuscript
 Advantage: control
 Disadvantages: not flexible, boring, little immediacy
o Impromptu delivery: might forget, ramble, repeat
• We fear public speaking
o Confrontation reaction
 Biological reaction
 Fight or flight

 People facing you = attack, war
 By about 90 seconds the brain starts to override confrontation reaction
Lecture 2
Message: 1) content, 2) affect, 3) relational
Feedback
• Content is the literal message
• Affect is the sender’s feelings about the message
• Relational indicates status and affinity
• Code
o Symbols
o Signs
 No verbal indicators (facial expressions, tone of voice)
o Sarcasm: signs don’t match symbols
• Active listening
o 1. Sensing: physical (hearing, seeing)
o 2. Attending (focusing and keying)
o 3. Understanding (decoding and meaning)
o 4. Responding
• Environment: physical, emotional, social, time
Lecture 3: Cicero’s 5 Steps
• Invention: need to think about general purpose (inform, persuade, and/or
entertain), and topic