25_091023_Chpt07 - Chapter 7 BPM MIS 301 Introduction to IT...

Info icon This preview shows pages 1–14. Sign up to view the full content.

View Full Document Right Arrow Icon
MIS 301 Introduction to IT Management Lizhen Xu IROM Department McCombs School of Business Chapter 7 BPM
Image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Class Business MSGP -- Great Job! Schedule Revised -- BB->Syllabus Metro at RFID case due date moved to Mon, 11/9 IT Interview due date also postponed Yeah! Extra Credit Opportunities MIS Career Networking big success – sorry to students who got turned away Dan Ranta, ConocoPhillips - Monday, 10/26, 5:15-6:15pm in GSB 2.126 Bob Johansen, Institute for the Future – Thursday, Nov. 5, 5:15-6:15 in GAR 0.102 As long as you attend any one of the three events, you can get 3 extra points . You are strongly encouraged to attend all of them!
Image of page 2
Image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Recap: E-commerce & Web 2.0 Merchant vs. Non-merchant ? Three types of non-merchant ? How e-commerce improves market efficiency? Disintermediation, price, elasticity Disfavoring factors Conflicts, expenses Three-Tier Architecture Web 2.0 Use increases value SaaS? Mashup? Google’s advertising model?
Image of page 4
Chapter 7: Learning Objectives Why is BPM important? BPM varies in scope BPMN Increase BP performance The role of IS in BPM SOA XML
Image of page 5

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
How Did This Stuff Get Here? Examples of Business Processes: Coffee House Airlines Amazon
Image of page 6
What is a Business Process? A network of Activities Resources Facilities Information Interact to achieve business function Examples: Inventory management processes, Manufacturing processes, Sales and support processes
Image of page 7

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Portion of Inventory Mgmt System Purchasing Receiving & Stocking Payment Supplier QuantitiyOnHand PurchaseOrder ShippedGoods QuantitiyReceived ItemsReceived QuantitiyReceived SupplierPayment ShippingInvoice
Image of page 8
Business Process at REI
Image of page 9

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Tasks for processing an order Why Is BPM Important to Organizations?
Image of page 10
Processing orders crosses departmental boundaries Credit card processing, shipping, scheduling extend to other companies Business processes and IS must evolve as business changes BP: critical , complex , dynamic in structure It’s like performing heart surgery on someone who is running a 100-yard dash .” Business Process Management (BPM) Why Is BPM Important?
Image of page 11

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Four Stages of BPM 7-12
Image of page 12
BPM - Systematic process of creating, assessing, altering business processes 1. Create model of business process components Users review and adjust model “as-is model” documents current process; it is changed to solve process problems 2.
Image of page 13

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 14
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern