Cross-Cultural Overheads 9212010

Cross-Cultural Overheads 9212010 - Learn: Common courtesies...

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Cross-Cultural Overheads Lecture 9/21/2010 1
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Low-Context Cultures Prefer direct verbal interaction get to the point, no nonsense Understand meaning at only one level Less proficient in reading non-verbal cues Value individualism Use linear logic Say no directly Examples: U.S., Canadian, German, Scandinavian cultures 2
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High-Context Cultures Prefer indirect verbal interaction Spend more time on up-front formalities and courtesies Understand meanings embedded at may levels More proficient in reading nonverbal cues Value group membership Use spiral logic Avoid a direct “no” Examples: Asian, Greek, and Arab cultures 3
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Preparing for Conducting Business in a Different Culture…. . Do Your Homework (hire tutors and consultants if necessary)
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Unformatted text preview: Learn: Common courtesies Commonly used phrases What to avoid: inappropriateterms/gestures Foods and dining etiquette Cues for understanding yes and no Business ethics (accepted practices differ) 4 Writing the Cross-Cultural Memo Use memo formatChapter 7 Direct styleget immediately to the point What do you need to get your team ready? Will you hire consultants? Will you hold workshops? If so, include all important information Tone is importantyou cannot issue orders to your boss Due in class September 23 Rough outline Rough draft with edits Final Draft Upload final draft on SafeAssign by 11:59 PM September 23 5...
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Cross-Cultural Overheads 9212010 - Learn: Common courtesies...

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