Exam 1 Review-Fall 2010

Exam 1 Review-Fall 2010 - MAN 336 Exam 1 Review Fall 2010...

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MAN 336 Exam 1 Review Fall 2010 Intro to Org Behavior Chapter 1 Wilson’s Profile of Effective Managers 7 People-Centered Practices McGregor’s Theory X and Theory Y Human Capital/Social Capital Hawthorne Legacy Principles of TQM Follett, Mayo, and Deming Evolution of the 21 st Century Manager Carroll’s Global Corporate Social Responsibility Pyramid The Magnificent 7 Improving the Organization’s Ethical Climate Group Dynamics Chapter 10 Formal vs. Informal Groups Sociological Criteria of a Group Social Networking Revolution Tuckman’s 5 Stage Model of Group Development Group Decay Norms Task/Maintenance Roles Group Size Gender in Groups Sexual Harassment Asch Effect Groupthink Social Loafing Teams Chapter 11 Types of Teams Characteristics of Effective Teamwork Why Work Teams Fail Cooperation vs. Competition Trust Cohesiveness Virtual Teams Self Managed Teams Kirkpatrick’s 4 Level Evaluation Model Decision Making Chapter 12
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Exam 1 Review-Fall 2010 - MAN 336 Exam 1 Review Fall 2010...

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