F09_class_37_Outsourcing_Ch11

F09_class_37_Outsourcing_Ch11 - The Future of Outsourcing...

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The Future of Outsourcing MIS 301 Introduction to IT Management
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Class Business IT Interview questions Monday, 11/23 – Guest Speaker, Bill Wade, CIO Gold’s Gym International – his presentation is on the final exam Chapter 11 “Information Systems Management” Outsourcing - The Tough Game You Have to Play Look at the concept of creative destruction Crowdsourcing ( Let Everyone Have Ideas)
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BBAs have 2 misconceptions 1. Offshoring sucked all IT jobs out of U.S. 2. MIS majors become programmers for life What do MIS Majors Do?
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But Students Wonder… “What do MIS majors do?”
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IT Department Organization
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IT Department Organization Chief Information Officer (CIO) Principal manager Reports to CEO, COO, or CFO Technology office Head: Chief Technology Officer (CTO) Investigates new IS technologies for possible application at organization Operations Manages computing infrastructure
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IT Department Responsibilities Plan for information systems and IT infrastructure Create, develop and adapt information systems Maintain information systems and operate and manage infrastructure Protect infrastructure and data
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Operate and Manage Infrastructure Most visible of all of IS department’s functions To many employees, IS department is the “computer department” Management function must align with infrastructure design NOT WHAT MIS MAJORS DO
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MIS Majors Do BUSINESS Jobs Systems analyst Programmer PQA test engineer Technical writer User support rep Computer tech Network administrator Salesperson Business analyst Consultant Small-scale project manager Large-scale project manager DB Administrator CTO CIO
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What MIS Majors DO Technical Route Business Route (e.g., Systems Analyst, Application Developer) ( e.g., Business Analyst, Process Designers) CXO Role (e.g., CIO, CMO, CFO, CEO) Entrepreneur MBA MBA CTO CIO
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Who’s Hiring for MIS?
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Why Hire MIS Students? http://money.cnn.com/magazines/moneymag/bestjobs/2009/index.html October 21, 2009
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McCombs BBA Salaries 2009 Salary Bonus Average $52,502 $5,926  Std Dev $12,384 $3,437  Major Average Standard  Deviation % of Reports Accounting $52,800  $10,898  2% ERB $56,667  $10,075  2% Finance $53,957  $11,872  60% Honors + BBA $57,481  $12,284  19% International  Business $45,542  $13,728  3% Management $43,447  $14,710  2% Marketing $43,163  $10,145  15% MIS $60,044  $9,797  13% SCM $48,232  $10,502  2%
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BUT…Are MIS Jobs at Risk? Are other jobs at risk? Let’s talk about OUTSOURCING
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Outsourcing v. Offshoring Local Remote Inside Firm Outside Firm In-House In-House Offshoring Local Outsourcing Offshore Outsourcing
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Enabling Factors Liberalization of global economies Digitization of business processes Proliferation of computing and telecom Education outside of US, Europe & Japan Propagation of worldwide business culture
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Outsourcing Hiring another organization to perform service to
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