ch01 - Chapter1 FourthEdition LearningObjectives Why do we...

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Chapter 1 Introduction to Project Management Information Technology Project Management, Fourth Edition
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Information Technology Project Management, Fourth Edition 2 Learning Objectives Why do we need project management? What is a project? What are some project attributes? What is the triple constraint of projects? What is the project management framework? What is the role of a project manager? What skills do they need? Is there really a project management profession?
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Information Technology Project Management, Fourth Edition 3 IT projects have a terrible track record. A 1995 study found that only 16.2 percent of IT projects were successful in meeting scope, time, and cost goals. Over 31 percent of IT projects were canceled before completion, costing over $81 billion in the U.S. alone.* Growth of IT spending in the U.S. and Canada in 2006 was 2% of revenue, as compared to 1.7% in 2005 and 1.9% in 2004.** *The Standish Group, “The CHAOS Report” ( www.standishgroup.com ) (1995). Another reference is Johnson, Jim, “CHAOS: The Dollar Drain of IT Project Failures,” Application Development Trends (January 1995). *www.InfoEdge.com Why do we need Project Management?
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Information Technology Project Management, Fourth Edition 4 Project Management Statistics Current median salary by job* *www.payscale.com (2004).
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Information Technology Project Management, Fourth Edition 5 Advantages of Using Formal  Project Management Better control of financial, physical, and human resources. Improved customer relations. Shorter development times (but more planning time). Lower costs. Higher quality and increased reliability. Higher profit margins. Improved productivity. Better internal coordination. Higher worker morale (less stress).
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Information Technology Project Management, Fourth Edition 6 What Is a Project? A project is “a temporary endeavor undertaken to create a unique product, service, or result.”* Operations are work done to sustain the business. A project ends when its objectives have been reached, or the project has been terminated. Projects can be large or small and take a short or long time to complete. *PMI, A Guide to the Project Management Body of Knowledge (PMBOK® Guide) (2004), p. 5.
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Information Technology Project Management, Fourth Edition 7 Project Attributes A project: Has a unique purpose. Is temporary. Is developed using progressive elaboration . Requires resources, often from various areas. Should have a primary customer or sponsor. The project sponsor usually provides the direction and funding for the project. Involves uncertainty.
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Information Technology Project Management, Fourth Edition 8 Examples of IT Projects A help desk or technical worker replaces laptops for a small department.
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