ch02 - Chapter2 TechnologyContext FourthEdition...

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Chapter 2 The Project Management and Information  Technology Context Information Technology Project Management, Fourth Edition
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Information Technology Project Management, Fourth Edition 2 Learning Objectives What is the systems view of project management and why is it important? What is organizational structure (including the four frames, organizational structures, and organizational culture)? Why is stakeholder management and commitment from top management critical for project success? What is the project life cycle? What is the difference between project development and product development?
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Information Technology Project Management, Fourth Edition 3 Projects Cannot Be Run in Isolation Projects must operate in a broad organizational environment. Project managers need to use systems thinking: Taking a holistic view of a project and understanding how it relates to the larger organization. Senior managers must make sure projects continue to support current business needs.
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Information Technology Project Management, Fourth Edition 4 Understanding Organizations Structural frame: Focuses on roles and responsibilities, coordination, and control. Organization charts help define this frame. Human resources frame: Focuses on providing harmony between needs of the organization and needs of people. Political frame: Assumes organizations are coalitions composed of varied individuals and interest groups. Conflict and power are key issues. Symbolic frame: Focuses on symbols and meanings related to events. Culture is important.
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Information Technology Project Management, Fourth Edition 5 What Goes Wrong? Many enterprise resource planning (ERP) projects fail due to organizational issues, not technical issues. Many new managers try to change organizational
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This note was uploaded on 12/17/2010 for the course TECHNOLOGY CSC420 taught by Professor Na during the Spring '10 term at Sullivan.

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ch02 - Chapter2 TechnologyContext FourthEdition...

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