ch09 - Chapter9 FourthEdition LearningObjectives Explain...

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Chapter 9: Project Human Resource Management Information Technology Project Management, Fourth Edition
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2 Information Technology Project Management, Fourth Edition Learning Objectives Explain the importance of good human resource management on projects, including the current state and future implications of human resource management, especially on information technology projects. Define project human resource management and understand its processes. Summarize key concepts for managing people by understanding the theories of Abraham Maslow, Frederick Herzberg, David McClelland, and Douglas McGregor on motivation, H. J. Thamhain and D. L. Wilemon on influencing workers, and Stephen Covey on how people and teams can become more effective.
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3 Information Technology Project Management, Fourth Edition Learning Objectives Discuss human resource planning and be able to create a project organizational chart, responsibility assignment matrix, and resource histogram. Understand important issues involved in project staff acquisition and explain the concepts of resource assignments, resource loading, and resource leveling. Assist in team development with training, team-building activities, and reward systems. Explain and apply several tools and techniques to help manage a project team and summarize general advice on managing teams. Describe how project management software can assist in project human resource management.
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4 Information Technology Project Management, Fourth Edition The Importance of Human  Resource Management People determine the success and failure of organizations and projects. Recent statistics about IT workforce: The labor market changed a lot early in the new millennium, with shortages and then an abundance of IT workers. A 2004 ITAA report showed a slight recovery in 2004. The total number of IT workers in the U.S. was more than 10.5 million in early 2004, up from 10.3 million in 2003 and 9.9 million in 2002. Eighty-nine percent of new jobs came from non-IT companies, such as banking, finance, manufacturing, food service, and transportation. Hiring managers say interpersonal skills are the most important soft skill for IT workers.* *Information Technology Association of America (ITAA), “Recovery Slight for IT Job Market in 2004,” (September 8, 2004) www.itaa.org.
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5 Information Technology Project Management, Fourth Edition Digital Planet Reports  The global high-tech industry generated more than $2.1 trillion in 1999, $2.3 trillion in 2000, and $2.4 trillion in 2001. The Internet and e-commerce were notable bright spots in the global economy. Global e-commerce increased 79 percent between 2000 and 2001.* China, Poland, and other developing countries are playing an increasing role in the global IT market. *Information Technology Association of America (ITAA), “Global IT Spending to Rocket from
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ch09 - Chapter9 FourthEdition LearningObjectives Explain...

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