The Changing World of Business

The Changing World of Business - MANAGINGCHANGE...

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reengine.ppt (bus1301) MANAGING CHANGE MANAGING CHANGE
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reengine.ppt (bus1301) The Three C’s of Change The Three C’s of Change Customers take charge Competition intensifies Change becomes constant
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reengine.ppt (bus1301) TURBULENCE DISCONTINUOUS CHANGE EVOLUTIONARY MARKET CHANGE EVOLUTIONARY TECHNOLOGICAL CHANGE INCREMENTAL CHANGE
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reengine.ppt (bus1301) The Quest for Business  The Quest for Business  Effectiveness is . . .  Effectiveness is . . .  a continuous challenge as customer expectations change and can sometimes change faster than organizations can respond
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reengine.ppt (bus1301) Challenges Associated with  Challenges Associated with  Change Management Programs Change Management Programs Companywide change programs often represent the greatest obstacle to the revitalization of a company Most change programs do not work because the theory of change is basically flawed
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reengine.ppt (bus1301) Making Change Management  Making Change Management  Programs Work Programs Work Change theory is based on the belief that the place to begin is with the knowledge and attitudes of individuals The most effective way to change behavior is to place people in new organizational contexts, therefore providing new roles, new responsibilities, and new relationships
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reengine.ppt (bus1301) Framework For Change Change Forces How Business Is Positioned for change Globalization Roar of Technological Innovation Intensified Competition Consumer Expectations Is Our Business Current? Organization Culture/Climate Organization Structure Market Orientation Leadership Support Learning How Individuals Respond to Change Is Organization And Individual Performance Satisfactory?
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reengine.ppt (bus1301) Leaning is a Key to successful  Change Information Acquisition Information Dissemination Shared Interpretation
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reengine.ppt (bus1301) Helping Employees Embrace Change Companies with low returns have poor change capabilities Companies with strong capabilities at one or more levels were successful
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reengine.ppt (bus1301) Helping Employees Embrace Change What it Takes for Change Success Commitment Communications Leadership Middle Managers Skills in managing people Frontline staff skills Motivation
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reengine.ppt (bus1301) Key Factors Implementation of  Change Entrepreneur Commitment – put change initiatives at the top of the business agenda Communication – relate a single, clear, compelling story as to why the change is needed Financial Incentives – reward employees if the change is successful Non-financial Incentives – provide continuous recognition for strong performance Leadership – identify owners/champions of change, even on small
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The Changing World of Business - MANAGINGCHANGE...

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