ch10_Performance Management

ch10_Performance Management - Fundamentals of Human...

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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins Chapter 10 Establishing the Performance Management System Fundamentals of Human Resource Management Ninth Edition DeCenzo and Robbins
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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins Introduction Employees generally see performance evaluations as having a direct effect on their work lives. The performance management systems need to include: decisions about who should evaluate performance what format should be used how the results should be utilized
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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins Performance Management Systems Purposes of a Performance Management System Feedback - let employees know how well they have done and allow for employee input. Development – identify areas in which employees have deficiencies or weaknesses. Documentation - to meet legal requirements.
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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins Performance Management Systems Difficulties in Performance Management Systems Focus on the individual : Discussions of performance may elicit strong emotions and may generate conflicts when subordinates and supervisors do not agree.
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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins Performance Management Systems Difficulties in Performance Management Systems Focus on the process : Company policies and procedures may present barriers to a properly functioning appraisal process. Additionally, appraisers may be poorly trained.
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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins Performance Management and EEO HRM practices must be bias free, objective and job-related. Valid performance appraisals are conducted at established intervals and are done by trained appraisers.
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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins The Appraisal Process
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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins The Appraisal Process Establishment of performance standards Derived from company’s strategic goals. Based on job analysis and job description. Communication of performance standards to employee.
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Fundamentals of Human Resource Management 9e, DeCenzo and Robbins The Appraisal Process Measurement of performance using information from: personal observation statistical reports oral reports written reports Comparison of actual performance with standards.
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The Appraisal Process Discussion of appraisal with employee. Identification of corrective action where
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This note was uploaded on 12/28/2010 for the course MGMT 410 taught by Professor Ellet during the Spring '10 term at DeVry Columbus North.

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ch10_Performance Management - Fundamentals of Human...

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