Turban02_tif - Chapter 2 Decision Making Systems Modeling...

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13 Chapter 2 Decision Making , Systems , Modeling , and Support True-False Questions 1. Fast decision-making requirements may be detrimental to decision quality. Answer : True Difficulty : Easy Page Reference : 48 2. To determine how real decision makers make decisions, we must first understand the process and the important issues of decision making. Answer : True Difficulty : Moderate Page Reference : 48 3. Decision making is a process of choosing among two or more alternative courses of action for the purpose of attaining a goal or goals. Answer : True Difficulty : Easy Page Reference : 48 4. An important characteristic of management support systems is their emphasis on the computational efficiency of obtaining a decision, rather than on the effectiveness of the decision produced. Answer : False Difficulty : Moderate Page Reference : 49 5. For a computerized system to successfully support a manager, it should fit the decision situation and not the decision style. Answer : False Difficulty : Moderate Page Reference : 50 6. A major characteristic of a decision support system is the inclusion of at least one model. Answer : True Difficulty : Moderate Page Reference : 51 7. The collection of data and the estimation of future data are among the most difficult steps in the analysis. Answer : True Difficulty : Easy Page Reference : 56 8. Problem Identification is the conceptualization of a problem in an attempt to place it in a definable category, possibly leading to a standard solution approach. Answer : False Difficulty : Hard Page Reference : 56 9. A problem exists in an organization only if someone or some group takes on the responsibility of attacking it and if the organization has the ability to solve it. Answer : True Difficulty : Moderate Page Reference : 57
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14 10. The process of modeling is pure art and not science. Answer : False Difficulty : Easy Page Reference : 58 11. The process of modeling involves determining the (usually mathematical, sometimes symbolic) relationships among the variables. Answer : True Difficulty : Easy Page Reference : 58 12. An intermediate variable or a set of intermediate variables describe the environment of the decision making. Answer : False Difficulty : Moderate Page Reference : 58 13. “Humans are economic beings whose objective is to maximize the attainment of goals “is one of the assumptions of rational decision makers. Answer : True Difficulty : Easy Page Reference : 59 14. The idea of “thinking with your gut” is a heuristic approach to decision making. Answer : True Difficulty : Easy Page Reference : 59 15. If a suboptimal decision is made in one part of the organization without considering the details of the rest of the organization, then an optimal solution from the point of view of that part is better for the whole. Answer
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Turban02_tif - Chapter 2 Decision Making Systems Modeling...

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