Turban01_tif - Chapter 1 Decision Support and Business...

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Chapter 1 Decision Support and Business Intelligence True-False Questions 1. Due to changing and more complex environment, organizations need to be agile and make frequent and quick strategic, tactical, and operational decisions. Answer : True Difficulty : Moderate Page Reference : 3 2. The management of the Toyota Logistic Services requires precision tracking and supply chain management in order to assure that the right cars go to the right dealers in a timely manner. Answer: True Difficulty: Easy Page Reference: 4 3. Business intelligence is based on a database and provides a strategic advantage. Answer : False Difficulty : Moderate Page Reference : 6 4. One of the major objectives of computerized decision support is to facilitate closing the gap between the current performance of an organization and its desired performance. Answer : True Difficulty : Moderate Page Reference : 8 5. Managerial decision making has become more complex; however, intuition and trial-and- error methods are still sufficient. Answer : False Difficulty : Easy Page Reference : 9 6. Collaboration is especially important along the supply chain, where partners—all the way from vendors to customers—must share information. Answer : True Difficulty : Easy Page Reference : 12 7. Many decisions involve complex computations. The data needed for these computations can only be stored in one database. Answer : False Difficulty : Easy Page Reference : 12 8. Competition today is based not on price only, quality and customer support are not relevant to competitiveness. Answer : False Difficulty : Moderate Page Reference : 13 1
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9. Structured processes are fuzzy, complex problems for which there are no cut-and-dried solution methods. Answer : False Difficulty : Easy Page Reference : 14 10. Semistructured problems, which are encountered repeatedly, have a high level of structure. It is therefore possible to abstract, analyze, and classify them into specific categories. Answer : False Difficulty : Moderate Page Reference : 16 11. Unstructured problems can be only partially supported by standard computerized quantitative methods. Answer : True Difficulty : Moderate Page Reference : 18 12. A reason for developing managerial computerized decision support is the low level of computer and Web literacy among some managers. Answer : True Difficulty : Easy Page Reference : 20 13. The term Decision Support Systems (DSS) can be used as an umbrella term to describe any computerized system that supports decision making in an organization. Answer : True Difficulty : Easy Page Reference : 21 14. In situations with unstructured DSS, it is necessary to custom build some or all of the components. Answer : True Difficulty : Moderate Page Reference : 22 15. The data warehousing environment is mainly the responsibility of a technical staff, while the analytical environment (known also as business analytics ) is in the realm of business users. Answer
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This note was uploaded on 12/29/2010 for the course FCIT 100 taught by Professor Dr.adam during the Spring '10 term at Katholieke Universiteit Leuven.

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Turban01_tif - Chapter 1 Decision Support and Business...

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