Ch5 teams - Group: two or more individuals who come into...

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Group: two or more individuals who come into personal and meaningful contact on a continuing basis Informal group: a small number of individuals who frequently participate together in activities and share feelings for the purpose of meeting their mutual needs Work team: a small number of employees with complementary skills who collaborate on a project, are committed to a common purpose, and are jointly accountable for performing tasks that contribute to achieving an organization’s goals May support, oppose, or have no interest in organizational goals, rules, or higher authority
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Empowered Teams Autonomous work groups Crews Self-managing teams Cross-functional teams Quality circles Project  teams Task forces High-performance teams Emergency response teams Committees Councils
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Increase innovation and creativity Improve speed of product development and other tasks Increase quality of goods and services Reduce costs
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Problem-solving work team: employees from different areas of an organization whose goal is to consider how something can be done better Quality circle: (also called a TQM team) employees who meet regularly to identify, analyze, and propose solutions to various types of workplace problems Task force: a team formed to accomplish a specific, highly important goal for an organization (continued)
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Ch5 teams - Group: two or more individuals who come into...

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