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Riordan Manufacturing produces a variety of plastic products at three manufacturing plants. These products are used for automotive, appliance and aircraft parts. It also produces plastic used for medical purposes and beverage companies. Riordan “products include plastic beverage containers produced at its plant in Albany, Georgia, custom plastic parts produced at its plant in Pontiac, Michigan”(2006, para 2). It also operates globally “plastic fan parts produced at its facilities in Hangzhou, China” (2006, para 2). In addition to producing products “the company's research and development is done at the corporate headquarters in San Jose” (2006, para 2). Operations Background Riordan operates based on a mission statement based on the goals of the company. According to the Center for Business Planning “The mission statement should be a clear and succinct representation of the enterprise's purpose for existence” (2009, para1). Riordan goals focus on research and development, customer relationships and their employees to secure a future of profitability and growth. Riordan opened its doors in 1991, and today has grown into Fortune 1000 business with earnings of one billion dollars. Riordan operates in manufacturing plants following standard procedures for receiving raw material, tracking materials through the production process and accounting for the finished products. Incoming shipping documentation passes from the delivery driver to the receiving area supervisor who compares the documentation against the order. This procedure ensures the plant is receiving the correct quantity of raw material. Once it has been reviewed and validated to be correct, then given to the inventory clerk who inputs the data into the inventory system, this is accomplished at the end of each day. Raw material is tracked as it is used for the production of the final product. At the end of each day a form is submitted to the inventory clerk
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stating how much raw material was used and how many assemblies were produced throughout the day. The clerk then enters this information into the inventory system. Review of Sales Systems As the sales department makes a sell, they customer information and the quantity ordered is entered into the shipping and billing system. The shipping department then pulls the finished out of the inventory system based on the orders that have been received. When the final products are loaded onto the trucks, the truck number and the date and time of shipment are input into the customer billing system. Once all orders have been shipped copies of the orders are given to the inventory clerk to be input into the inventory system at the end of the day. An annual physical inventory is conducted to verify the amount of raw materials, sub assemblies and finished products against the inventory system figures. There are two main types of desktop computers used in the Riordan organization, the
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This note was uploaded on 12/30/2010 for the course DSA 12 taught by Professor Jhonecaine during the Winter '10 term at Aberystwyth University.

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