assignment-student - DOM 5018 OPERATIONS MANAGEMENT...

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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT Section A: Multiple Choice Questions, Question 1 – 75 (Total 75 Marks) 1. The operations manager performs the management activities of planning, organizing, staffing, leading, and ___________________ of the Operations Management function. A. Co ntr oll ing B. M ark eti ng C. Pr od uci ng D. Pri cin g 2. Three commonly used productivity variables are __________________ Continue… SZZ 1 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT A. Qu alit y, ext ern al ele me nts , an d pre cis e uni ts of me as ure B. Te ch nol og y, ra w ma ter ial s, an d lab or C. La bo r, ca Continue… SZZ 2 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT 3. Which of the following would not be an operations function in a fast-food restaurant? Continue… SZZ 3 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT A. Ad ver tisi ng an d pr om oti on B. De sig nin g the lay out of the fac ilit y C. M ain tai nin g eq uip me nt D. Pu rch asi ng ing red ien Continue… SZZ 4 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT 4. Reasons to study Operations Management include learning about __________. Continue… SZZ 5 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT A. W hy pe opl e or ga niz e the ms elv es for pr od uct ive ent erp ris e B. Ho w go od s an d ser vic es are pr od uc ed C. W hat op Continue… SZZ 6 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT 5. Which of the following are the primary functions of all organizations? Continue… SZZ 7 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT A. M ark eti ng, op era tio ns, an d fin an ce/ ac co unt ing B. Re sea rch an d de vel op me nt, fin an ce/ ac co unt ing , an d pu rch asi ng Continue… SZZ 8 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT 6. Which of the following is the best example of a pure service? A. Oil Ch an ge B. He art tra ns pla nt C. Co un sel ing D. All of the ab ov e 7. Which of the following is not a typical service attribute? Continue… SZZ 9 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT A. Di ffi cul t to res ell B. Ea sy to sto re C. Si mu lta ne ou s pr od uct ion an d co ns um pti on D. Int an gib le pr od uct Continue… SZZ 10 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT 8. The five elements in the management process are __________. Continue… SZZ 11 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT A. pla n, lea d, or ga niz e, ma na ge, an d co ntr ol B. or ga niz e, pla n, co ntr ol, sta ff, an d ma na ge C. pla n, dir ect , up dat e, Continue… SZZ 12 / 17
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DOM 5018 OPERATIONS MANAGEMENT ASSIGNMENT 9. Operations management is applicable __________________. Continue… SZZ 13 / 17
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OPERATIONS MANAGEMENT ASSIGNMENT A. to ser vic es ex clu siv ely B. mo stl y to the ser vic e sec tor Te ch nol og y, ra w ma ter ial s, an d lab or C. to
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This note was uploaded on 01/05/2011 for the course DOM 5018 taught by Professor Pearson during the Spring '10 term at Multimedia University, Cyberjaya.

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assignment-student - DOM 5018 OPERATIONS MANAGEMENT...

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