ConflictCulture

ConflictCulture - Managing Interpersonal/Cultural Conflicts...

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Managing Interpersonal/Cultural Managing Interpersonal/Cultural Conflicts Conflicts Lecture By: Dr. Lisa L. Barley
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2 Defining Interpersonal Conflict Defining Interpersonal Conflict Expressed Struggle Between 2 people Interdependence Perceived Incompatible Goals Perceived Scarce Resources Perceived Interference Tubbs & Moss (2000). Human Communication . (eighth edition). McGraw-Hill, p. 199. FOR MORE INFO. ..
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3 5 Basic Styles For Overcoming 5 Basic Styles For Overcoming Interpersonal Conflict Interpersonal Conflict Avoidance - denial, semantic focus, postponement. Competition - prescription. Compromise - acceptable tradeoffs. Accommodation - appeasement, smoothing over. Collaboration- achieving the goals of both parties . Pass out Handout. Kilmann and Thomas Conflict Model (1975). FOR MORE INFO. ..
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4 The Wise Choice Process The Wise Choice Process What’s your present situation? How would you like it to be?
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This note was uploaded on 04/03/2008 for the course MGMT 202 taught by Professor Barley during the Winter '08 term at Eastern.

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ConflictCulture - Managing Interpersonal/Cultural Conflicts...

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