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Running head: SECURING DIGITAL GOVERNMENT Trageser 1Project 2: Securing Digital GovernmentNicholas TrageserApril 5, 2020
SECURING DIGITAL GOVERNMENT Trageser 2IntroductionInformation Technologies (IT) are being implemented into our everyday lives and changing the way we perform our day to day tasks. This is not just seen in our personal lives, butIT is increasingly being applied by government at the local, regional, and national level. The implementation of IT into government services is sometimes referred to as “e-government,” but the larger concept behind government relying on IT to achieve desired missions is referred to as “digital government” (Marchionini, G., Samet, H., Brandt, L., 2003). As technology advances and our reliance on technology increases, digital government has expanded and plays a large rolein modern government. Digital government initiatives intend to use emerging technologies to aide in transforming the operation, and effectiveness of government (Pardo, T., 2000). One of themost common forms of digital government are government digital services. Digital services referto the electronic delivery of information across digital platforms. Providing citizens access to government information is the most common government initiative. Some of the benefits of digital government services include better digital experiences for citizens, increased public participation, improved internal efficiency and productivity, less burden on Information Technology (IT), better departmental collaboration, reduced labor costs, and more innovation. In order to ensure federal agencies are taking full advantage of digital government and providing information services via the web there are laws, regulations, and policies in place. The Federal IT Acquisition Reform Act (FITARA) is U.S legislation enacted to improve the management of IT within an agency and thus, improve said agencies ability to deliver its mission. The goal of this policy is to require the procurement, and implementation of IT within the federal government to achieve the potential benefit of digital government. More specifically the Office of Management and Budgets (OBM) memorandum M-17-06, Policies for Federal
SECURING DIGITAL GOVERNMENT Trageser 3Agency Public Websites and Digital Services, requires the federal government to provide public websites and digital services in order to provide government information to everyone (Office of Management and Budget, 2016). Furthermore, the policies outlined in this memorandum ensure federal agencies properly manage these digital services and websites while complying with all relevant Federal laws and policies. The memorandum gives agencies a grace period of 180 days of publication of government data to comply with the regulation outlined in M-17-06. The memorandum refers to the Digital Services Playbook, which outlines 13 key “plays” pulled fromsuccessful practices that will help the government build effective digital services (“Digital

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