Diversity in Health Communication

Diversity in Health Communication -...

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Click to edit Master subtitle style  1/11/11 Diversity in Health Communication
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 1/11/11 Status Differences Basic laws of communication – People who are  similar are likelier to understand each other  better.  Patients of low socioeconomic status SES  (income, education, and employment level) are  less satisfied with medical care than other 
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 1/11/11 Status Differences Health Literacy – To be able to understand  language, have access to information, to have  social skills, be interested in health topics,  understand how to apply information, and also  be willing to put it to use.  Improvement with SES for caregivers and 
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 1/11/11 Gender Differences While no significant difference in emotional  intelligence between men and women exist, they  express themselves differently. “…female patients and caregivers tend to be  more nonverbally expressive… engage in more 
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 1/11/11 Gender Differences Rapport between patient and doctor is greater if  the patient and doctor are both female (Gross et  al, 2008). Male doctors quicker to assume women patients would  exaggerate symptoms and had a hidden agenda.
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 1/11/11 Sexual Orientation  In the health care industry, as well as in various  other aspects of life, homosexual people tend to  feel discriminated against. However, as we’ve  discussed so far in this class, clear  communication with one’s doctor is very  important.
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This note was uploaded on 01/10/2011 for the course COMS 418 taught by Professor Jackson during the Winter '09 term at Cal Poly.

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Diversity in Health Communication -...

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