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Unformatted text preview: English 310-03 MEMORANDUM Date: March 10, 2010 To: Sherrie Amido From: Re: Class Assessment of English 310 I am assessing English 310, Corporate Communication. The purpose for assessing this class is to share what I learned in the class and impart my knowledge that I have gained to future students of English 310. Lessons The first day of class we talked about letting go of a me attitude, where we are the main concern in every aspect of life. We were introduced to a new concept of you attitude. You attitude means that we think about our company as the priority. As a class, we were put in a role play situation where the students were employees and the teacher was our employer. By functioning in a you attitude, we were forced to think about situations not in terms of what was best for us, but best for the company. Memos and Letters Memos and letters can be particularly useful in a business environment. They can be tailored to different situations. When writing a routine letter, for example, you should assume that the reader will comply. This kind of information benefits us by not having to sound negative or patronizing. When writing a bad news letter, it is important to maintain the relationship so you have to think if a direct or indirect approach is best. Direct approaches work best when the news wont come as a shock or the situation is routine or minor. Indirect approaches are effective when the audience will be displeased or is minor....
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This note was uploaded on 01/10/2011 for the course ENGL 310 taught by Professor Amido during the Winter '10 term at Cal Poly.
- Winter '10