chp1 - Class objectives Introduction to Food Quality...

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Introduction to Food Quality Introduction to Food Quality FScN 4131 Food Quality September 8, 2000 Class objectives Class objectives Quality in History Quality definition Glossary Purpose of quality Tools of quality control Quality in History Quality in History Before 1900: Quality was a matter of artisans Sampling was a standard method Principle: “make it like the last one” Division of labor required changes Quality in History Quality in History Frederick Taylor (ca. 1910) Coined the term “Scientific Management” to control quality Father of industrial engineering Quality in History Quality in History Main reference: http://www.asq.org/about/history/honorary.html Quality in History Quality in History Walter A. Shewart (1891-1967) An engineer for Bell Telephone Labs. Father of QC/SQC Introduced statistics to control quality Invented the control chart in 1924
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NUMBER MANUFACTURED NUMBER INSPECTED TYPE APPARATUS _____________ INSPECTED FOR _____________ TOLERANCE _____________ JAN. FEB. MAR. APR. MAY JUNE JULY AUG. SEPT. OCT. NOV. DEC. PERCENT DEFECTIVE UPPER LIMIT LOWER LIMIT P THIS POINT INDICATES TROUBLE CONTROL CHART Quality in History Quality in History Harold F. Dodge (1893-1976) Also worked at Bell Telephone Labs. Developed the theory of acceptance sampling in 1920’s Created the “Sampling Inspection Tables” in 1944 with H. G. Romig Quality in History Quality in History Harry Romig Reported to H. Dodge in Bell Labs. During WWII lead the calculations for the MIL-STD-105D Quality in History Quality in History Henry Ford Founder of Ford Motor Co. Satisfying customers was his priority The company should take care of his employees Introduced Just-In-Time Quality in History Quality in History Joseph M. Juran (1904- ) Father of “Quality Management” Introduced the Pareto concept Added the human dimension to quality control Juran Institute (http://www.juran.com/main.html) Quality in History Quality in History W. Edwards Deming (1900-1992) A physicist and a statistician Taught quality in Japan after WWII
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