Assignment - New Employee Training

Assignment - New Employee Training - Assignment: New...

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Assignment: New Employee Training Needs Assessment: What types of issues might indicate a need for training? The types of issues that might indicate a need for training would be the adjustment to the new ways of the work, or the work environment, and skills intended for future employees and manager’s responsibilities, which will lead to position or career advancements. From what sources would these issues be identified? Such sources may come from training and development managers, supervisor’s request, CEO requests, as well as from individual managers and employees. If you were a training manager, how would you prioritize training needs from these sources? If I am answering this question correctly, I would prioritize the training needs of a, b, and c in this numbered order: 1(b), 2(a), 3(c). The reasons are as followed: a. The customer service manager reports a sudden increase in calls about poor handling of repeat complaint calls. The reason that I would make this priority number one is because of the increase calls, in which, is happening right now. If we can handle this first task by addressing this issue promptly, there
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This note was uploaded on 01/08/2011 for the course HRM 240 GROUP ID: taught by Professor Karlynnedennis during the Spring '10 term at University of Phoenix.

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Assignment - New Employee Training - Assignment: New...

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