Unformatted text preview: acknowledge and value feelings in ourselves and others that we appropriately respond to them, effectively applying the information and energy of emotions in our daily life and work. Managers should have a great knowledge in emotional intelligence. It helps them to handle anger, and use this anger in a positive and intelligent way. Emotional I.Q help managers to affect others in a positive, optimistic way in the workplace. Also, managers with high emotional I.Q can read other’s feelings. This will for sure help managers to communicate and deal better with employees and customers. It is emotional intelligence that motivates us to pursue our unique potential and purpose, and activates our innermost values and aspirations, transforming them from things we think about to what we live....
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- Spring '10
- Psychology, Intelligence quotient, I.Q.