Unformatted text preview: LearnEnglish Professionals CHANGE MANAGEMENT AUDIOSCRIPT www.britishcouncil.org/professionals.htm © The British Council, 2006 The United Kingdom’s international organisation for educational opportunities and cultural relations. We are registered in England as a charity. Listen to Sue talking to her line manager Bob about the way she and her team works. Optional listening activity: After listening, read these reports on Bob as a line manager. Which report best describes Bob? Report A Bob takes great interest in his team. He encourages them to attend training courses, in short he encourages his team members to be lifelong learners. He shares company strategy with employees and asks for their comments on this strategy. He has a wide vision across the organisation, again he shares this knowledge with his team members. Bob regularly holds full team meetings. Report B Bob is liked and respected by his team. He encourages lifelong learning amongst team members. He needs to do more to encourage team learning. Bob is great at one to one interviews, he is rather afraid of full team do more to encourage team learning....
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