emotional-intelligence

Emotional-intelligence

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Unformatted text preview: LearnEnglish Professionals EMOTIONAL INTELLIGENCE AUDIOSCRIPT Listen to an extract from a lecture by a Professor at a Business School. Optional exercise Listen and decide whether these statements are True or False: (Answers below) 1. 2. 3. 4. 5. 6. 7. 8. It’s better to say “I’m unhappy” than “this situation is getting on my nerves”. Thoughts and f eelings are not the same thing and we express them differently. If we f eel angry because of somebody’s behaviour we should say “you are making me angry”. W e should always think about how other people might feel. Our own f eelings should be more important than the f eelings of others. It is important to think in a positiv e way. W e should not concern ourselves with making other people f eel better. If people don’t take you seriously, try talking to them and try to make them understand your f eelings. Now let’s take a look at some ways in which we can increase the lev els of our own emotional intelligence so that employers will be fig...
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This note was uploaded on 01/10/2011 for the course FSD 201 taught by Professor Huong during the Spring '10 term at Beacon FL.

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